At Fitness Market, we are proud of the fitness equipment we provide to our customers. We are also proud to tell you that we have the finest fitness equipment backed by the best guarantees and warranties. Our confidence can be your confidence too!
The Australian Consumer Law protects consumers by giving them certain guaranteed rights when they buy goods and services. For example, the Law requires that goods must be free of defects, and do what they are meant to do. Services must be carried out with care and skill. These rights, which the Law says automatically apply whenever goods or services are supplied to a consumer, are called ‘Consumer Guarantees’.
Our goods come with warranties that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure if the goods fail to be of acceptable quality. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and failure does not amount to a major failure.
Consumer Guarantees have no set time limit - depending on the price and quality of goods, consumers may be entitled to a remedy after any manufacturers' or extended warranty has expired. In that circumstance, Fitness Market recommends you contact the manufacturer's service department (for a list of most manufacturer's customer service contact details, see below). Even though the manufacturer's warranty may have expired the manufacturer is not only best suited but is obligated to assess the nature, cause and extent of a failure or fault if you have reason to believe there has been a breach of Consumer Guarantees. If at any time you are not satisfied with the manufacturer's remedy in relation to your statutory rights then contact Fitness Market for assistance.
Warranty Types:
Usage
Chargeable Items
Warranty Periods by brand:The following is a summary of warranty terms per brand. For full warranty terms and conditions, please refer to the respective manufacturer website.Aquila Fitness Equipment
Further details are available on Aquila warranties can be viewed on the Aquila Fitness website. Azuni AccessoriesAccessories: 3 months (for reasonable use, excluding 'wear and tear')Body Solid
Frame: Lifetime
iBlaze FitnessFrame: LifetimeParts: 12 months Labour: 12 months Infiniti Fitness (Full Circle Warranty Plus)Manufacturer: Infiniti Fitness System Australia (Pro Gym Co.)Frame: Lifetime Motor: Lifetime + first 5 years unconditional Parts: 3 years Labour: 2 years Further details on Infiniti warranties can be viewed on the Infiniti Fitness website (www.infiniti.com.au) Infiniti customer service: phone: 1300 784 080 web: http://www.infiniti.com.au/ NordicTrack, Proform, Weslo and WeiderManufacturer: Icon FitnessIcon Fitness Customer Care – phone 1800 993 770 (Service, Parts and Faults)
Polar
Manufacturer: Pursuit Performance Sportop
Frame: Lifetime Tanita
Australian Distributor: Milners Brand Marketing Tunturi
Frame: Lifetime York Fitness
Australian Distributor: York Fitness Australia |
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