ยป After Sales Service

After Sales Service

Delivery and Installation Service

At Fitness Market, we can deliver and/or install gym equipment in your premises for a nominal fee. Our Service Technicians are on the road daily, committed to servicing our customers.
If you require your product to be delivered and/or assembled by our Service Technicians, we can deliver, install and remove packaging material for a nominal fee.
Give us a call on 1300 557 773 or Contact Us for a free quotation.

Service Department

Fitness Market operates a fully-equipped service centre, where repairs to all types of fitness equipment purchased from Fitness Market (receipt required) are carried out to manufacturers’ specifications.

Our service department is located at:
Unit 3, 43-45 Beach St.
Kippa Ring, QLD, 4020

After-Sales Service Trading Hours by Appointment only.

If you need to contact us regarding an issue, we recommend you submit a Service Request:

Fitness Market Warranty

Gym Repairs and Treadmill Repairs

Should you ever require your equipment to be serviced, that has been purchased from Fitness Market, then submit a Service Request and we will advise pricing for the spare part.

Service and Repair Charges

The following charges are for after-sales services and repairs outside of any product Warranty. For product warranty details, please refer to the warranty page.

All after-sales workmanship and parts are guaranteed for 90 days only.

Service Rate Card

Call-out (Greater Brisbane Only)

(Gold Coast and Sunshine Coast add +$50)

$95 (inc. GST)

Service + Maintenance (Labour)

$95

(includes first 30 minutes labour. Additional hours $95 per 30 minutes.)

Parts Charged Accordingly

 
Cabled Gyms Repairs  

Gym Cable

(Customer supplies old cable to Fitness Market for repair at workbench, not onsite, not including delivery)

$65 (per cable replacement)

(Includes cable, ball-stops, eyelets, measure and crimping)

Gym Pulley

$29 (per pulley)

Other parts

Charged accordingly.

Repair Centre

Our Service Technicians pride themselves on providing a rapid response time to repairs, with a response within 2 - 5 working days to keep your individual or business requirements up and running and to ensure your equipment is repaired with quality replacement parts at the highest levels of expertise. We have the capacity to repair cardio equipment including treadmills, exercise bikes and elliptical cross-trainers, as well as strength training equipment.

Warranty

All items sold from Fitness Market are covered by a comprehensive Limited Warranty, subject to the manufacturer specifications and within the limits of any stress/weight/movement parameters set down in the manufacturer’s instruction manual.
Limited Warranty details are available here.

Fitness Market Warranty
Fitness Market Fast Delivery
Gym Equipment finance
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